INTRODUCTION
At My Pop-up Kitchen, we are serious about protecting the privacy and security of our customers. In this policy, we explain why and how we collect, manage and process data about you as a customer and visitor to our website. If you have any questions about your data or about this policy, please email us at hello@mypopupkitchen.com
HOW DO WE USE YOUR INFORMATION
If you receive our weekly My Pop-up Kitchen thursday@home menu, it means you have subscribed to this weekly email in the past, by emailing us at hello@mypopupkitchen or katy@mypopupkitchen, by filling out the Contact Us form on the webpage, or in person, requesting to be added to the weekly menu mailing list. If at any time, you do not want to continue receiving the menu, all you have to do is click the Unsubscribe link/button at the bottom of the email.
When you provide us with personal information to place an order, we use your personal information for that specific reason only: 1) Name and delivery address: for order delivery and fraud prevention/detection, 2) Name and billing address: for payment processing and fraud prevention/detection, 3) E-mail address: to communicate about your order and tell you about new products, services and promotions, only with your permission, 4) Mobile phone number: to communicate about your order, 5) Card payment information: For payment/refund processing and fraud prevention/detection, 6) Contact history: to provide customer service and support, 7) Purchase history: to provide customer service and support, process returns and refunds, 8) Browsing device and IP address: To improve our website, to provide technical support and protect our website and data against intrusion attacks.
THIRD-PARTY SERVICE PROVIDERS
Online Shopping Cart and Checkout functionality on our website is provided by Shopify. This online e-commerce platform allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the Shopify application. Your data is stored on secure servers behind a firewall. If you complete a purchase by online card payment, Shopify and its payment processing gateways processes and stores your credit card data using industry-standard PCI-DSS and is only stored as long as is necessary to complete your payment transaction. (Click here for more information.) We use Mailchimp to transact and manage standardized email communication with our customers.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, is closed, altered or deleted. Traffic to and from mypopupkitchen.com, including to Shopify and payment processing gateways, is encrypted using secure socket layer (SSL) technology and stored with AES-256 level encryption.
COOKIES
Our website uses cookies from Shopify to keep track of your shopping cart and Google Analytics, to provide anonymized web traffic data for web traffic analysis to help us understand how our customers and visitors use our website and to help us improve our website.
QUESTIONS AND CONTACT INFORMATION
If you have any questions, or would like to access, correct, amend or delete any personal information we have about you, register a complaint, or just want more information, please contact My Pop-up Kitchen's Data Protection Officer at dpo@mypopupkitchen.com or hello@mypopupkitchen.com.